Total quality management is based on the quality of an organization and the participation of all employees. The purpose is to build on customer satisfaction and the interests of the organization's owners and society.
A scientifically rigorous and efficient quality system that provides all the activities of a product that meets the needs of users and achieves a long-term successful management approach. Is an important way to improve the efficiency of business operations, in order to improve quality and execution to meet or exceed Customer's expectations are for the purpose. Need to integrate various quality control methods and process control.
Quality Management including quality design management, quality control and maintenance, continuous improvement and quality assurance.